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General FAQs
Where can I buy Mustang Survival products?
Our products are available at select dealers throughout North America. To find a dealer in your area, please visit the Dealer Locator section of our website.
Do you sell direct to the public?
We do not sell or accept product exchanges direct from the public. Our products are available at select dealers throughout North America. To find a dealer in your area, please visit the Dealer Locator section of our website.
We sell directly to government institutions such as Coast Guards and other agencies. If you are a member of the US Coast Guard Auxiliary please submit your order to us using the US Coast Guard Auxiliary Order Form. We must receive your order in writing. To obtain pricing please contact our customer service department.
Where are your products made?
Mustang Survival products are made at our manufacturing facilities in Richmond, BC Canada and Elizabeth, WV USA.
What is the Mustang Survival warranty?
Visit our Warranty Page for more information.
How long will I survive in a Mustang Survival product?
Survival time varies dramatically depending on the type of product you are wearing, the temperature and conditions of the water, as well as your own physiological conditions. Learn more about estimating survival times when immersed in cold water on our Hypothermia page.
Will my vest turn me over if I am unconscious and face down in the water?
There is a difference between a life jacket and a PFD
(personal flotation device). A PFD is designed for constant wear
where comfort and flotation are the critical issues. A PFD will float
you, but not self-right you (turn you over in the water). A life
jacket will turn you face up in the water, but the foam filled varieties
are bulky and less comfortable to wear. Typically, life jackets are
horseshoe shaped in design and slip over your head with all of the
flotation in the front of your body up around your neck.
Both exceptional comfort and self-righting performance are now available to you with Mustang Survival inflatable life jackets. These products carry U.S. and Canadian Coast Guard approvals, depending on the specific model. For more information visit our Inflatable Lifejacket page.
On Manual Inflatable Life jackets, do I have to blow it up by mouth?
No. Manual Inflatable life jackets are inflated by pulling the cord with the 'Jerk to Inflate' knob at the bottom of the device. This causes the life jacket to be inflated using a CO2 gas cartridge. All inflatable life jackets do have an oral inflation tube as backup should you want to inflate it by mouth.
Is there a difference between a worksuit and a survival suit?
A survival suit is regulated by an Immersion Suit standard. These are suits designed to be donned quickly in an emergency situation where a person could potentially be awaiting rescue for some time. These suits offer maximum flotation and environment protection and let little to no water into them. A worksuit is designed for constant wear while still offering flotation and environment protection. They are classified as PFD's and are worn in situations where help is closer at hand. (see Industrial/Commercial catalogue, Coveralls and Immersion Suits)
How waterproof are Mustang products?
Mustang Survival products are lined with an AirSoft™ foam liner. This liner is impenetrable by wind or water making our products virtually waterproof.
I have an invention that I would like to submit to Mustang Survival. How do I begin this process?
If you would like to submit your invention: please download, fill out and return the NEW PRODUCT DISCLOSURE FORM.pdf
How do I safely dispose of CO2 Cylinders?
To safely dispose of the CO2 cylinders, you must ensure that the head of the cylinder has been pierced. Following this the cylinder can be disposed of. Alternatively, the CO2 cylinders are 100% steel and can be recycled- should a recycling program be available.
Can Mustang Survival Marine Suits be worn for Ice Fishing or as a snowsuit?
Yes, Mustang Survival suits are often used in extreme temperatures. The closed cell foam that we use in these suits provides excellent thermal protection from extreme temperatures.
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General FAQs